FAQs

Q1. Are you a tea factory or a trading company?

A1: We are tea factory dealing with tea planting, processing, packaging and exporting.

Q2. Why didn’t I see your 41022AAAAAAA (“7A”)?

A2: It’s no problem with 7A, 8A or any other type. We can produce the same quality as you required.

Q3. How do you control your quality?

A3: National commodity inspection Bureau authorize the third-party testing our tea and ISO,QS guarantee the quality.

Q4. What is the production and delivery time?

A4: It takes about 25 days once all the details are confirmed.

Q5: How about your price?

A5: We are not the cheapest one but the best price ratio one, with high quality tea and service.

Q6: How can I get tea samples?

A6: We offer FREE SAMPLES, you just need to pay for freight accordingly.

Q7. How is sample shipment?

A7: We can help to ship via DHL,TNT,FedEx which takes 7 days to your country. Usually it's 30 USD for less than 1kg small pack to USA, Europe,Middle East. For remote area or other countries may cause freight increased.

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